Driving Digital Transformation in Parking through smarter payment infrastructure

Parking Operators are under growing pressure to modernise their payment and connectivity infrastructure as customer expectations shift toward seamless, contactless and mobile-first experiences. Legacy systems create barriers to reliability, increase operational costs and limit the ability to adopt Alternative Payment Methods (APMs), pre-booking, frequent parker platforms and real-time digital receipts.

In this session, a live discussion will take place between TNS and an industry-leading parking operator to explore what a modernised, unified approach to payments and connectivity can look like in practice. Drawing on real operational data, we discuss how Operators can reduce downtime, improve payment success rates, shorten dwell time at pay stations and simplify integration with legacy environments.

We’ll unpack emerging trends shaping the sector - including Network Tokenisation, Digital Receipt Portals and Single-Platform Payment Strategies - sharing practical ways for Operators to strengthen reliability, reduce cost and enhance the parking experience across multi-site portfolios.